Terms & Policies
RESERVATION POLICIES: After you have reserved a cleaning or consultation, please lookout for a confirmation email to confirm your reservation. If you’re in need of multiple services, please specify in the reservation application field so that we can properly accommodate your needs. Prior to your cleaning, we charge a $150 security deposit fee, which will be applied at checkout to your service transaction.
CANCELLATION POLICY: We understand that life happens, so if you need to cancel or reschedule please let us know ASAP via (phone, text, email) a minimum of no less than 24 hours before your appointment. The earlier the better. No fee will be charged with at least a 24 hour notice. If you fail to contact us under the 24 hour mark prior to your appointment, your security deposit will be non refundable for lost time. However it can be used to schedule another appointment and credited for a future date. It’s important to be mindful of the schedule of our cleaning-specialists as well as other SM Superb Cleaning customers looking to use our services.
MEDICAL CONCERNS: SM Superb Cleaning uses green cleaning products (eco-friendly, safe for you & your family). Although, for certain applications, we do recommend that you wait until each cleaning job is complete before you continue daily activities.
Payment Policy: SM Superb Cleaning Services accepts a variety of payments. Major credit cards: AMERICAN EXPRESS, DISCOVER, MASTERCARD, VISA. All payments are due upon completion of each job.
PAYMENT PLATFORMS:
•SQUARE CARD READER
•SQUARE CASH APP
•Apple Pay
•GOOGLE Pay
•PAYPAL
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